We’ve all had our fair share of spam calls and texts, but what about scam messages on social media? How do you know what’s real and what’s fake?
Hackers are messaging businesses, claiming to be “Meta for Support” or a similar name. They will then tell the victim that their page has committed a violation and will be shut down in 24 hours if that person does not provide information to verify the account.
The message often also contains a link to connect with a “support team.” When someone clicks that link, it takes them to a page asking for private account information, giving the hackers full access to the profile.
Have you received a similar message? Here are some tips to keep your account safe from scammers.
If you are not 100% sure that a link came from a trustworthy source — don’t click it. Following that link might allow others to access your account and/or put malware on your device.
Scam artists frequently make mistakes. Take a look at the message. Is the spelling and grammar correct? What about the spacing? Is the font different from your usual messages? If any of those elements are “off” or have obvious errors, the warning is likely not authentic.
Similar to the tip above, take a close look at the profile. When you click on the name of the page that contacted you, it will often say “no contact card,” meaning that no information is available.
Have you followed the tips above but are still concerned about a message you received? Now’s the time to visit Facebook’s help page or contact your social media marketing team.
When you work with Infinity Marketing’s social media team, we can help monitor and report any spam messages you receive and answer any questions you have about social platforms. Contact us today to start getting support from our team of experts. We’re here to help.
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